Return & Refund Policy

At Selia Beauty, we want you to be completely satisfied with your purchase. If for any reason you’re not happy, we offer a 30-Day Money-Back Guarantee from the date of delivery.

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Eligibility for Returns

To qualify for a return or refund:

• The request must be made within 30 days of receiving your order.

• The item must be unused, in its original packaging, and in the same condition as when received.

• Returns are accepted if the product is defective, damaged, or if the wrong item was shipped.

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Return Process

1. Contact us at info@seliabeauty-us.com with your order number, reason for return, and photos if applicable.

2. Once your request is approved, please send the item to our return warehouse:

Return Address:
Zhang Shun
5th Floor, West Gate, Zhejiang Boshang Optoelectronics Co., Ltd.
Hezhuang Street, Qiantang District,
Hangzhou City, Zhejiang Province, China
📞 +86 151 2838 8333

Note: Customers are responsible for the return shipping cost unless the product is defective or the wrong item was sent.

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Refunds

After we receive and inspect your return, we’ll notify you by email.
If approved, your refund will be processed within 5–10 business days back to your original payment method.

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Exchanges

If you received a defective or incorrect product, we can either resend a replacement or issue a refund, depending on your preference.

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